FAQ
💬 General Questions
Q: What is Arazza?
A: Arazza is a UK-based Beauty & Wellness company offering a wide range of professional services including beauty salon treatments, freelance beauticians, mentoring programs, and certified beauty courses.
Q: Where are you located?
A: Our main office is based in Southampton, UK, and we offer services across multiple locations.
Q: Do I need to book an appointment in advance?
A: Yes, we recommend booking in advance to secure your preferred time and stylist. You can book via our website or by contacting our team directly.
💅 Beauty Services
Q: What kind of beauty treatments do you offer?
A: We offer a wide range of services including hair styling, skincare treatments, makeup, nails, waxing, and more — both in-salon and on-demand.
Q: Do you offer mobile services?
A: Yes! We have a team of certified beauty professionals who can come to your home, event, or workplace.
Q: Are your beauticians certified?
A: Absolutely. All our team members hold valid beauty qualifications and are regularly trained to meet UK standards.
🎓 Courses & Training
Q: Do you offer certified beauty courses?
A: Yes, Arazza offers accredited beauty and wellness courses with certification upon completion. Our trainers are industry experts with years of experience.
Q: Are your courses suitable for beginners?
A: Definitely. We offer beginner-friendly courses as well as advanced training for experienced professionals.
Q: How can I enroll in a course?
A: You can explore our courses on the “Academy” section of our website and register directly online.
💼 Partnerships & Careers
Q: I’m a beautician. Can I work with Arazza?
A: We’re always open to collaborating with talented professionals. Please visit our “Join Us” page and fill out the application form.
Q: Do you provide mentoring for aspiring beauticians?
A: Yes! We offer 1:1 and group mentoring sessions to help you build your skills, confidence, and business.
💳 Payments & Policies
Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and secure bank transfers. For in-person services, we also accept cash.
Q: What is your cancellation policy?
A: Cancellations must be made at least 24 hours before the appointment. Late cancellations may incur a fee.
🧾 Legal & Certificates
Q: Are you fully licensed and insured?
A: Yes. Arazza is a registered company in the UK and all of our services are insured and compliant with local regulations.
Q: Will I receive a certificate after completing a course?
A: Yes. Upon successful completion of any accredited course, you’ll receive an official certificate that is recognized in the industry.